Upholstery Service Terms & Conditions [Rohm Upholstery], Dunedin, FL

By placing an order, paying a deposit, or providing furniture for service to [Rohm Upholstery LLC] ("we," "us," or "the Company"), you ("Customer") agree to the following terms and conditions:​

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• 1. Estimates and Scope of Work

• Estimates: Estimates are valid for 60 days. They are based on initial visual inspection and are subject to change once the furniture is stripped and hidden damage (frame, springs, webbing) is revealed.

• Hidden Damage: If, upon stripping the piece, additional repairs are needed, we will contact you with a revised estimate before proceeding.

• Approval: Only work explicitly listed in the final estimate/invoice will be performed.

• 2. Payments and Deposits

• Deposit: A non-refundable deposit of 50% is required to secure a spot in our production schedule and order materials.

• Final Payment: The remaining balance is due in full upon completion, prior to or at the time of delivery/pickup, whether or not the item is picked up immediately. In case of cancellation, the customer forfeits the deposit.

• Late Fees: Past due invoices shall accrue interest at (1.5%) per month.

• Payment Methods: We accept [Cash, Checks, Zelle, Credit Cards].

• 3. Material Selection and Customer’s Own Material (COM)

• Fabric Selection: Fabric ordered by the shop is subject to supplier availability and dye lot variations.

• COM Surcharge: There will be a COM surcharge on all outside supplies and/or fabrics brought in to be used in this shop.

• COM: If you provide your own fabric, you are responsible for ensuring it is suitable for upholstery and that the yardage is correct. We are not

  responsible for defects in COM.

• 4. Production and Timelines

• Estimates Only: Completion dates are estimations and subject to change based on workload, material availability, or unforeseen issues.

• 4-6 Week Policy: “Customer” Agrees to our customary turnaround time of 4-6 weeks for standard projects. Job completion may take more or less time and customer will be notified when finished. 8–12 weeks or longer for custom pieces, jobs with larger pieces (sofas, etc.), or jobs with multiple pieces may be required.

• Backlog Disclaimer: Note that turnaround time depends on current queue depth.

• Working Days: Turnaround times are typically calculated in working days (excluding weekends and holidays).

• Items not picked up within 30 days of notification of completion will be considered abandoned and may be sold or disposed of to cover costs.

• 5. Liability

• Pre-existing Conditions: We are not responsible for flaws, damage, or weaknesses in furniture frames, joints, or wood finishes arising from normal wear and tear.

• Pick-up and Delivery: While we offer reasonable assistance in handling furniture, we are not liable for damage during transport, if done by a third party, or if the item is unstable.

• 6. Storage Fees and Abandonment

• Items left more than 30 days after completion will be charged a storage fee of $[50] per month.

• Items left more than 30 days after completion, left without a deposit, or items left without authorization, can be sold or otherwise disposed of. We are not responsible for loss or damage to items left for service in the event of fire, theft, or any other cause beyond our control.

• 7. Governing Law

• This agreement shall be construed in accordance with the laws of the State of Florida. Any legal disputes arising from this contract shall be settled in the courts of Pinellas County, Florida.